Frequently asked questions
What types of pets do you sell products for?
We currently offer a range of products mainly for dogs with a new release coming soon for cat products.
How do I know which product is right for my pet?
We provide detailed product descriptions, sizing guides, and recommendations to help you make the best choice. You can also reach out to our customer service team for personalized advice based on your pet’s breed, size or specific needs.
Do you offer international shipping?
Absolutely, we ship World Wide!
How long will it take for my order to arrive?
Shipping times vary based on your location and the shipping method chosen. Orders typically ship within 3 - 14 business days and delivery times will vary based on your location. Delivery day vary from 10 - 30 days. Please check our Shipping policy for more information.
How do I track my order?
Once your order has shipped, we will send you an email with a tracking number. You can track your package directly through our Track Your Order page.